Crew Roles

We’re constantly striving to serve up a great variety of menu options, and with the introduction of some exciting new features at McDonald’s, we’re also serving up a great variety of crew roles.

We understand that everyone should be able to work with their strengths, and at McDonald’s, we like to provide you with the opportunity to earn your money the way you want! So whether you like putting a smile on people’s dial, building custom-made burgers, or making a mean macchiato, we have a role that will work for you!

Crew member

Front counter

First impressions last forever, and at our front counter, you'll meet and interact with hundreds of people every day. As the face of McDonald’s, you'll get to serve each of our customers with “good food, fast”, and make sure that they always walk away satisfied, with a smile on their face!


Our Hostess's job is to provide personalized, supreme service to all our customers. You'll be constantly on the move delivering meals, helping at the kiosk and providing excellent table service. Here's your chance to prove you're our hostess with the most!

The Kitchen

The kitchen is where all the action happens. This is where you’ll collaborate closely with other crew, preparing our full menu of products, making sure that every item meets our high quality standards. You’ll also need to be organized and great at multi-tasking, so bring your talents to the table!


We love to see kids celebrate their birthdays at McDonald’s, and in this super fun role, you’ll get to be the colorful ringmaster by providing games, entertainment and meals. This is your chance to help create magic memories, so bring your laughter, bring your imagination and bring out the big kid in you!


Working on Drive-Thru is a lot like front counter (but with a cool head set), plus you'll get to keep people on the go moving. You’ll be in charge of keeping our Drive-Thru a well-oiled machine; it's a fast-paced job that requires someone with a high level of energy, an infectious attitude and fantastic people skills.

Delivery Driver

With your own set of wheels, a great sense of direction and a safe attitude, you’ve got the opportunity to be one of our valued Drivers. In this role, you’ll have the exciting job of personally delivering meals to our customers in your neighborhood.

Maintenance Person

If you like working with your hands and looking after all the internal and external areas of the restaurant, this is the role for you. You need to be really organized, have a keen eye for cleanliness and just be able to get things done.

Crew Trainer

If you’ve got the drive and enthusiasm to step up to the plate, you can advance your career with McDonald’s by becoming a Crew Trainer. In this role, you’ll be responsible for training new Crew and checking that all procedures and standards are followed. Crew Trainers consistently demonstrate a commitment to McDonald's and a natural ability to coach others.